We at Nuxley Road Florist take your privacy seriously and we are committed to protecting your privacy. We follow the procedures set out in this policy when using your information.

By using this Website to give us your information you accept the terms of and consent to us using your information in accordance with this policy.

Information Collected

For the purpose of the Data Protection Act 2018 the data controller is Nuxley Road florist whose contact details are set out at the end of this document. We will use the information we collect about you lawfully and to process your order and to provide you with the best possible service.

If you use the Services or if you contact us with an enquiry we will collect personal information such as your name, contact details, phone number, e-mail address and address and only use them to respond to your enquiry.

We will never collect sensitive information about you without your consent. We may contact you by telephone, post or email.

How we collect or obtain personal information about you

We collect personal information when you provide it to us:

• when you fill in a form on our website
• when you contact us by phone, email or in writing
• when you use post or react to our social media channels
• when you order goods or services from us

Where permitted by law we may also receive information about you from third parties such as affiliates, business partners, credit and fraud checking services as well as third parties with whom we have had no prior contact.

How we collect anonymous information about your behaviour

We indirectly collect anonymous information about you to get a general idea of how our website is performing, this information is not linked directly to you but third party services outside of our control may use this to profile your activities and provide relevant advertising in other platforms. This may occur at any time while you are browsing our website.

User submitted Comments & Reviews

You can submit comments on our content if you want to. Normal visitors will be able to read anything that you post, and the name under which you have submitted the comment. You may use a pseudonym if you prefer to remain anonymous. We may ask for your email address to verify but we will never make this public.

 

Use of Cookies

Unless, you have indicated your objection when disclosing your information to us, our system will issue cookies to your computer when you log on to the Website. Cookies are small amounts of information regarding your browsing habits which we store on your computer. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor Website traffic and to personalise the content of the Website for you. You may have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer you may be able to modify your browser settings to decline all cookies, or to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder the performance of the web Website. For specific details about how to configure your browser you should refer to its supplier or manufacturer. Social Media Services

 

Some pages of our web site may connect with the following social media services. These may use third party cookies to connect with your own account to provide personalised content.

Facebook

We use functionality from Facebook to display personalised content, or to allow you to share content with your friends. We do not have any direct access to information relating to your facebook account.

Instagram

We use functionality from Instagram to display personalised content, or to allow you to share content with your friends. We do not have any direct access to information relating to your Instagram account.

Twitter

We use functionality from Twitter to display personalised content or to allow you to share content with your followers. We do not have any direct access to personal information relating to your Twitter account.

Stripe

Stripe is a payment gateway and merchant service allowing credit/debit card payments.

Our company name is Nuxley Road Florist and we operate from 16 Nuxley Road, Belverdere, DA17 5JF, United Kingdom. You can contact us directly via this web site, via email at [email protected] and via telephone on 01322439519.

Questions or Complaints

If you have any questions about this privacy policy, please contact us through the channels listed above.

Third-Party Services we may share data with third Party Analysis Tools

We use the following third party services to track and monitor visitor flows and behaviour.

Google Analytics

Google analytics provides us with detailed web statistics and real time monitoring to help us measure the performance of our web site. Google’s privacy policy is available in full at https://www.google.com/policies/privacy/.